Decision

Suspension of patient signatures on prescription, dental and general ophthalmic services forms

Published 1 November 2020

This decision was withdrawn on

This decision has been superseded by a decision to extend the temporary approval until 30 June 2021.

As part of the social distancing measures to limit the spread of the coronavirus, regulations came into force in September which enable the Secretary of State to temporarily suspend the need for patient signatures on prescription, dental and general ophthalmic services forms.

Full details are outlined in the National Health Service (Coronavirus) (Charges and Further Amendments Relating to the Provision of Primary Care Services During a Pandemic etc.) Regulations 2020.

A temporary suspension of these signatures is now in force and will last initially until 31 March 2021. This will, however, be kept under review and may be extended, if there continues to be a cross infection risk, or removed, as soon as it is deemed safe for patients to resume signing forms.

Actions for pharmacy, NHS dental and General Ophthalmic Services contractors

Whilst the suspension is in place, we kindly ask contractors to comply with the following when accepting prescription forms or applications for NHS dental care or general ophthalmic services:

Prescription forms

Contractors are asked to confirm a patient’s eligibility for free prescriptions and mark this on the FP10 form or EPS token, on behalf of the patient. Patients should continue to be asked to produce evidence of entitlement or the FP10 or EPS token can be marked with ‘evidence not seen’. Patients should continue to pay any relevant prescription fee if they do not have a current exemption. When making their monthly submissions to NHSBSA contractors should continue to follow the FP34 submissions process as normal.

NHS dental services

Where patients present for NHS dental services, contractors are asked to complete any parts of the Practice Record form (PR) or Treatment Plan (FP17DC and FP17DCO) that would usually be completed by the patient. Patients should be asked to confirm their eligibility for free NHS dental care and contractors should mark this on the appropriate section of the PR form on behalf of the patient. Patients should continue to be asked to produce evidence of entitlement or practices are asked to mark the form with evidence not seen. Where patients would sign either form, contractors are asked to annotate the form with ‘COVID-19’.

NHS General Ophthalmic Services

Where patients present for NHS General Ophthalmic Services, contractors are asked to complete the relevant GOS forms, on behalf of the patient. Patients should be asked to confirm their eligibility and for that to be marked on the relevant form. Practices should continue to ask patients to produce evidence of entitlement and should mark the form ‘evidence not seen’ if a patient does not produce this. Where patients should sign forms, contractors are asked to annotate the form with ‘COVID-19’. Signatures from contractors/performers are still required on all forms.

Signed by:

Jeannette Howe, Head of Pharmacy

Jessica Adkins, Deputy Director of Primary Care